Frequently Asked Questions
How long does shipping take?
Orders are typically processed within 1–3 business days.
Delivery times vary by destination and are shown at checkout.
Once dispatched, you’ll receive a confirmation email with tracking details.
Do you ship internationally?
Yes. We ship to selected international destinations.
Available countries and shipping options are displayed at checkout.
What materials are used?
Each product page clearly lists the materials used for that piece.
Our collections are designed with a focus on form, finish, and longevity of style.
For care and material details, please refer to the individual product description.
How should I care for my jewellery?
To maintain the finish of your jewellery:
- Avoid contact with water, perfumes, and chemicals
- Store pieces separately when not in use
- Gently wipe with a soft cloth after wear
Care guidance specific to each piece can be found on the product page.
Can I return an item?
Yes. Returns are accepted in line with our Returns Policy.
Items must be unworn, in original condition, and returned within the stated timeframe.
Full details are available on our Returns page.
Will sold-out items be restocked?
Some pieces are produced in limited quantities.
Restocks are not guaranteed unless stated.
You may sign up for notifications on the product page if restock alerts are available.
How can I contact you?
If you have a question not covered above, you may contact us via the details provided on our Contact page.
We aim to respond within 24 hours.